RIO Help
Holly Santiago
UMN Help
OIT Help
If you experience any issues with your website, you can reach the OIT Drupal Support Team directly by emailing us at [email protected]. For general questions, please submit a Drupal Service Request at https://z.umn.edu/DrupalSupportRequest
User Groups
Greg I
Cache Clearing Help (for URGENT updates)
Call Technology Help to open a ticket. Explain that you need an urgent cache clear on your site to comply with Federal law. Whenever possible, make changes that would require back-end cache clears during regular business hours.
- If during regular business hours, the Technology Help technician will reach out to our team to request immediate assistance and we'll get right on the ticket.
- If outside of business hours, ask for the technician to use the Drupal On Call contact information to reach out to the on-call staff member who will be able to help.
Ten7 Help
Help - 2 hour response expected: [email protected]
Emergencies/weekend - [email protected]